The video .mp4
One task, start to finish, narrated over real clicks in your app. No mock-ups and no slides, and short enough to watch to the end.
Narrated product tutorials
Tutorials recorded in your real product.
Pivotium makes short, narrated screen tutorials for software companies. Every step is a real click in your own app, with captions, a thumbnail and a ready-to-post description, delivered to your review folder.
One round of changes is included with every video.
Recent work
- Customer-portal guides for TipTaxRefund, a US tax-refund service
- The ClockIn Master tutorial library: 80 videos on YouTube
What you get
Every tutorial arrives ready to post.
Four matching files per video, so each one can go straight into your help centre, your onboarding emails or your YouTube channel.
Captions .srt
Timed captions that match the voice word for word, for accessibility and for anyone watching with the sound off.
Thumbnail .jpg
A clean title card in your brand colours, so a whole library of tutorials reads as one series.
Description .md
Title, summary, chapter markers and tags, written to paste straight into YouTube or your help centre.
Real clicks in your app, never mock-ups
You approve the script before recording
One round of changes included
Who it is for
For software companies whose customers have a screen to learn.
If new customers have to find their way around an admin panel, a portal or a dashboard before they get value from it, a short tutorial answers the question at the moment they have it.
- Help centre articles
- Onboarding emails
- Release notes
- Sales follow-ups
- YouTube
SaaS admin panels
Settings, users, permissions and the workflows your customers run every week.
Customer portals
Signing up, uploading documents, approving and paying: everything a customer does on their own.
Staff and partner tools
Back-office consoles and partner portals, where every new team member needs the same answer.
How it works
From your product to a finished tutorial, in five steps.
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We read your product
We work through your app and your help pages first, so each video explains what a feature is for, not just where the buttons are.
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You approve the script
You see every word before anything is recorded. Nothing is filmed until you have signed it off.
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We record real clicks
Each task is performed for real in your app, and anything private on screen is covered before it is filmed.
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We narrate and caption
A clear voice-over is timed to the picture sentence by sentence, and the captions match it word for word.
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We deliver to your review folder
The four files arrive in your review folder. You review, ask for one round of changes, and approve.
Recent work
Made for real products, in real use.
Client workCustomer portal
TipTaxRefund: customer-portal guides
A series of short guides for a US tax-refund service's own customers: signing up, uploading documents, checking an estimate and approving a filing. Each script was approved by the client first, and every video was recorded in the live portal and delivered to their review folder.
17tutorials delivered
25finished minutes
Same daytypical turnaround
The portal holds real customers' details, so the picture here is an illustration, not their screens.
Our own productTutorial series
The ClockIn Master tutorial library
Guides for the owners, admins and staff who use our own time-clock app, from clocking in at the kiosk to building and publishing the week's rota.
80tutorials published on YouTube
See the whole library
(opens YouTube in a new tab)
Kiosk: clocking in, breaks and clocking out
Shifts end to end: set up, schedule, and what your staff do
Videos load from YouTube only when you press play. See the privacy notice.
See a tutorial of your own product, free.
Tell us your product and the one task your customers ask about most. We will make a short sample tutorial of it, free, so you can judge the result before you commit to anything.
Get a free sample video
Or write to appdevelopers@pivotium.co.uk
Products by Pivotium
Software we build and run ourselves.
The tutorial service grew out of the videos we made for our own apps.
ClockIn Master
Time clock, rota and payroll for shift-based teams.
Staff clock in and out on a shared kiosk or on their own phone. Managers build and publish the rota, handle open shifts, shift requests and time off, and see hours turned into wages, tips and payroll-ready reports, for one store or a whole franchise.
- Clock in and out at a kiosk, with breaks, or from the staff app
- Rotas drafted, then published, with open shifts and shift requests
- Wages, tips and holiday pay worked out from the hours clocked
- Daily, weekly and monthly reports, sent by email
- Several stores, and staff who work across them, in one place
- Biometric integration and real-time reporting
FaceNova
Face recognition SDK and API.
Add accurate, secure face recognition to your own app for sign-in and identity checks, with an SDK for Android, iOS and React Native and a dashboard to track usage.
- Real-time processing
- Cross-platform SDK
- Secure API
- Easy integration
What else we do
A UK software company first.
Alongside tutorials and our own products, Pivotium takes on software work in four areas.
Software publishing
We design, build and run our own apps on iOS, Android and the web.
IT consultancy
Web, mobile, cloud and backend work in TypeScript, React, React Native, Flutter, Node.js, Firebase, AWS and Google Cloud.
Biometric technology
Face recognition and biometric attendance, from the SDK to the clock-in kiosk.
E-commerce platforms
Marketplaces, seller dashboards and ordering apps with secure payments.
Company
Pivotium Ltd
- Registered in
- England and Wales
- Company number
- 15612152 on Companies House (opens in a new tab)
- Registered office
- 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Talk to us
For a free sample tutorial, a series of videos, or software work.
Get a free sample video